FAQ

If your question isn't answered below, please get in touch through our contact form.

General

You've purchased our theme, what's next?

Upon purchasing our theme you'll get an email with a link to download the theme. Once you've downloaded the theme zip file you can hop into your Shopify admin and upload the theme file through your Online Store - Themes section.

Can I install the theme on more than one shop?

Our theme comes with a one-shop license, so if you wish to use it for multiple shops you need to purchase the theme for each store. If you do require it for multiple Shopify instances, feel free to contact us to discuss the potential of a multiple license discount. You are not permitted to transfer or sell the theme to anyone else.

Can I get a refund?

Due to our theme being a non-tangible digital good, all theme purchases are final and non refundable.

What is Shopify?

Shopify is the leading ecommerce provider that has everything you need to sell online, on social media, or in person. Sign up for Shopify here.

What other services do you provide?

We offer a wide range of services from theme setup, custom changes to existing sites, and fully custom web design. Our chosen platforms are Shopify for anything commerce, and WordPress for content/blog only sites. Regardless of your project, we would love to hear from you and work together towards improving your business’ online presence. Please contact us by filling out this form, or emailing us at support@enjoythemecompany.com.

Theme

Can I request a theme feature?

Of course! We would love to hear about different sections to build out in the future to grow and expand our theme. Feel free to drop us a line on our contact page or email us at support@enjoythemecompany.com.

What sort of theme support do you offer?

We are happy to answer your questions about our theme, functionality, theme settings and address any bugs or theme issues you might find. We try our best to respond in 24 hours, but allow 1-2 business days for a response.

Still have questions?


support@enjoythemecompany.com